If a proof is requested at checkout, you will receive a digital proof of your customized design within three business days (it will be sent to the email that you used to make your purchase, so be on the lookout!

To ensure speedy delivery of your design proof, please make sure that all details are provided at the time of checkout. If we have any questions about your order, we will reach out via email.

We are always happy to work with you on your order to make it exactly what you envision. However, if requests go beyond simple tweaks, an additional design fee may be assessed.

To approve your design, simply reply “APPROVED” to the email. Once approved, your design will be printed. Printing and production typically take 2-3 business days.

Shipping service varies depending on your order. Please view our shipping policy here.

We offer flat-rate shipping on all orders within the continental United States. Orders of $125+ ship free (before tax; exclusions, such as wrapping paper, may apply).

Orders are shipped via USPS or UPS, depending on size and destination. Expedited shipping is available — please contact us for a custom quote if your order requires faster delivery.

All of our items are made to order. Due to the customized nature of our products, we do not accept returns or exchanges unless we are unable to deliver to you or you receive an incorrect or faulty item.

In this case, please email us at hello@soireeallday.co and include the photographic evidence of the issue within 7 days following the reception of your order and we will issue a refund.

Please reach out to us at hello@soireeallday.co with your order # in the subject line if you would like to make changes to an order you’ve already placed. We will do our best to make them, however, once your design has been approved and/or printed, we may not be able to honor your request.

Yes, we do! Click here to purchase a gift card.